Covid-19 Updates for Otter Things Customers

Summary

I’m actively following the latest developments about the Covid-19 outbreak. I want to keep you informed about how it might impact your orders with Otter Things, so follow this FAQ for current updates.

March 25, 2020

My main business in Buffalo, NY, is running as usual. If you need assistance with choosing a product, placing an order, or questions about a previous order, please don’t hesitate to contact me. Due to various regional government orders, residents in many areas of the U.S. are required to remain at home. My factories in California and North Carolina are both affected by such ordinances. The facilities will be working at a reduced capacity, so production will likely take longer than usual. If there is an unusually long delay in shipping due to manufacturing moving to a different facility or shortage of products, I will notify the customers directly.

These are difficult times for many, so please remain patient. I will continue to post updates here as they come. Stay otterly safe!