COVID-19 Updates for Otter Things Customers

Summary

I’m actively following the latest developments about the COVID-19 pandemic. I want to keep you informed about how it might impact your orders with Otter Things, so follow this FAQ for current updates. Please be patient while waiting for your Otter Things products, and if you have any concerns or questions, feel free to contact me. The following contains estimates on fulfillment times for my merchandise.


August 19, 2020

Things are looking more like normal around Otter Things. My apparel and totes are fulfilled much faster than during the previous months. There is still a slight delay with my pillows, but I expect that to improve as we move forward. Again, if you have any concerns about ordering, please feel free to contact me. Express shipping is unavailable at this time.

PRODUCTS FULFILLMENT TIME DELIVERY TIME
Apparel 2-7 business days 8-9 business days after fulfillment
Phone Cases 2-5 business days 6-8 business days after fulfillment
Totes 2-7 business days 6-8 business days after fulfillment
Mugs 2-5 business days 6-8 business days after fulfillment
Pillows 7-12 business days 6-8 business days after fulfillment
Wall Art 2-5 business days 6-8 business days after fulfillment