COVID-19 Updates for Otter Things Customers

Summary

We’re actively following the latest developments about the COVID-19 pandemic. We want to keep you informed about how it might impact your orders with Otter Things, so follow this FAQ for current updates. Please be patient while waiting for your Otter Things products, and if you have any concerns or questions, feel free to contact us. The following contains estimates on fulfillment times for my merchandise.


October 22, 2020

Things are looking more like normal around Otter Things. Our apparel and totes are fulfilled much faster than during the previous months. Pillows are back on schedule, as well. Again, if you have any concerns about ordering, please feel free to contact us. Delivery times have varied, but they are improving. Express shipping is available for now, but we recommend ordering early especially with the holidays in view.

PRODUCTS FULFILLMENT TIME DELIVERY TIME
Apparel 2-7 business days 8-9 business days after fulfillment
Totes 2-7 business days 6-8 business days after fulfillment
Mugs 2-5 business days 6-8 business days after fulfillment
Pillows 2-7 business days 6-8 business days after fulfillment
Wall Art 2-5 business days 6-8 business days after fulfillment